The strap has snapped or won't wind up
With use, the strap frays until it breaks, or the strap winder loses tension and stops rolling it up. We replace the strap and, if needed, the winder, whether it's recessed or surface-mounted.
Roller shutter repair
If your shutter has jammed, the strap has snapped or the motor has stopped responding, we track down the fault and fix it, on the same day whenever possible. We work in homes across Barcelona and its metropolitan area.
Faults we repair
These are the faults we see most often in Barcelona homes. If yours isn't listed here, tell us what's happening and we'll point you in the right direction.
With use, the strap frays until it breaks, or the strap winder loses tension and stops rolling it up. We replace the strap and, if needed, the winder, whether it's recessed or surface-mounted.
This is usually down to a displaced slat, a bent guide rail or a build-up of dirt. If it's stuck halfway, don't force it: pulling on the strap can break the axle or the slats.
When the clips that attach the shutter to the axle come off, the shutter curtain drops and hangs loose. We open the inspection cover, reattach it and check the rest of the mechanism.
A knock, the wind or simply the passing years can bend or crack the slats. We replace only the damaged parts, including the bottom slat, without replacing the whole shutter.
If it's noisy, hard to raise or sagging to one side, the problem is usually the axle, the pulley or the brackets in the shutter box. We check them and replace whatever's needed.
The fault could be the motor, the wall switch, the remote control or the limit switch settings. We check each part before suggesting you replace anything.
How we work
On WhatsApp, of the shutter and, if you can, of the open shutter box. That's usually enough for us to know what's wrong and which parts are needed.
We explain the fault clearly and give you the price before we start. The assessment is free and no-obligation.
Whenever possible, we fix it on the same visit with the parts needed.
We test the shutter with you to make sure it goes up, comes down and winds as it should.
Repair or replace
In most cases, repairing is the cheapest option: the strap, winder, slats or axle can each be replaced separately. Replacing the whole shutter is mainly worth it when:
Price
There's no single price: replacing a strap isn't the same as replacing an axle or a motor. That's why we assess each case and give you a fixed quote before we touch anything.
If you send us a photo or video, we can give you an idea of the fault and the approximate cost before the visit. The final price mainly depends on:
Service area
We work in every district of the city, from Eixample to Nou Barris, and in metropolitan-area towns such as L'Hospitalet, Badalona, Cornellà or Castelldefels.
We know the local shutters well: shutter boxes built into the walls of older buildings, PVC shutters fitted decades ago in many flats, and aluminium shutters that suffer more from humidity and salt air near the sea.
Common questions
It depends on the fault and the type of shutter. We assess the case, ideally from a photo or video, and give you a no-obligation fixed quote before we start.
Whenever possible, yes. If you describe the fault when you get in touch, we bring the usual parts to fix it on the same visit. If a specific part is needed, we'll tell you how long it will take.
Better not. Pulling on the strap or pushing the slats can break the axle, the winder or the slats themselves and make the repair more expensive. Leave it as it is and message us.
Yes. We check the motor, the wall switch, the remote control and the limit switches. If the motor can't be fixed, we replace it with one that's compatible with your shutter.
For many faults, yes, because the axle, pulley and clips are inside. We open it through the inspection cover and close it up properly when we've finished.
We can arrange the visit with you and send the quote to whoever needs to approve it, whether that's the landlord or the building's managing agent.
Send us a photo on WhatsApp and we'll give you an idea of the fault and the cost, with no obligation.
Contact
Tell us what you need and we'll get back to you with the most suitable solution and quote.
Phone
611 37 54 95Service area
Barcelona y área metropolitana